You can go to your login dashboard panel and click Forgot Password link. We will help you get back to your account with new login password. Others, you also can ask your Superadmin to reset your password through internal setting in system dashboard.
We only can keep your data for 40 days and we still allow you to export / download all your database within the grace period. But most of the function and features in the system will not in Active mode.
Yes you can, but depend on you subscription package. For Basic package only allow for 3 access account in one session, while Advance package and above allow Unlimited access for multiple accounts.